TuGo at 11, 6081 Number 3 Road in Richmond, British Columbia

Reviews about TuGo

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  I am so disappointed with this company and their level of service. They are unorganised and they made so many mistakes. I had my Sun Life insurance broker ask them for some clarification on a policy and they sent me a threatening letter from their legal council. Shame on you TuGo!
  by Tyler Martineau

  September 24, 2017
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  Our daughter got sick on the plan from Rome to Toronto. Had to stay over night in emergency section of the hospital near airport in Toronto. Submitted all the original documents.Our claim for the expenses were denied. One would think it is a straight forward case, but it was denied. Please read the fine prints carefully. If you can please choose a different insurance company. This company use to be called World-class Insurance , they got so many bad reviews then changed their name to TuGo, but it seems they still practice the same business, if you can call it business.
  by Feridon

  August 08, 2017
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  I have had two instances of Claims with TUGO. On both occasions dealing with them was professional. It can take a bit of time to resolve issues but that is what I would expect from a reputable company. They will dot the I and cross the T. I did make one mistake in dealing with the hospital the first time. I ended up having to pay out of pocket to be discharged and it was for a large sum. Make sure you contact TUGO going in although in my case it was not possible thus the mixup. But they came through in the end. I am preparing to renew my coverage for another year and the only complaint I have now at 67 is the rates sure go up for us old goats.
  by Will Tompson

  January 03, 2017

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Today: 09:00 am — 05:00 pm

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